Privacy Policy

1. Information we collect

Details you submit through forms, such as your name, work email, phone number, company and enquiry content; account information for platform users; and technical information such as browser type and pages visited.

2. How we use information

To respond to enquiries, arrange demonstrations, provide and support the platform, meet contractual obligations and improve our services.

3. Legal basis

We process personal information where you have consented, where processing is necessary for a contract, where we have a legitimate interest in operating our business, or where we must comply with a legal obligation.

4. Sharing

We share personal information only with service providers acting on our instructions and where required by law. We do not sell personal information.

5. Customer data in the platform

Data entered into a customer tenant is controlled by that customer. We process it on their instructions under the terms of their agreement.

6. Retention

We keep enquiry records for as long as needed to answer them and to meet legal and accounting requirements, then delete or anonymise them.

7. Your rights

Subject to applicable law you may request access to, correction of, or deletion of your personal information, and may object to or restrict certain processing.

8. Cookies

This site uses cookies necessary for its operation and, where you consent, cookies that help us understand how the site is used.

9. Security

We apply access controls, monitoring and backup procedures described on our security page.

10. Contact

Privacy enquiries can be sent to privacy@erpfin360.com.